The Owners' Manual - Issue 8 - Summer 2016

Congratulations on spreading the kindness in honor of our 30 th anniversary! BL's employee owners shared a lot of kindness - we hope it was contagious and will continue throughout the entire year (and many years to come). Here's just a sample of some of the ways we left our mark on our communities and in our offices.

Received a hug when I needed it most! Thank you. Cleaned up food trash left on the ground in a parking lot. Donated to Pets Alive for their cat’s medical bills 28 people gave blood & that rocks Thank you for the coffee pick-me-up! Donated blankets and dog food to Humane Society Picked up trash on the beach Helped Southwest Airlines direct passengers to their flights after their computer system crashed. I am thankful for having another retirement plan (ESOP) Donated kitten food and litter to local animal shelter Thank you for the delicious blueberries – freshly picked, yum! Picked up a bagful of trash while walking my dog Helped search for a missing dog. Gave an elderly woman my seat on the train Chased down a man who left his sunglasses on a table next to me at a restaurant. Helped someone get something off the top shelf at the grocery store Thank you for the Starbucks treat! Gave a bicyclist my first aid kit after he fell off his bike and injured himself

Gave a homeless man at a gas station in Waterbury some money Volunteered at CT Food Bank! Got heady topper unexpectedly from a coworker, awesome treat! Rescued an injured dog and got it back safely to its family after running away Held the door open for UPS & FedEx delivery men Treated two coworkers to lunch Bought another intern a doughnut! Mud volleyball for charity Saved a seat for someone at a meeting Gave up my aisle seat on a plane and moved to a middle seat so 2 young siblings could sit together. Helped a contractor who was locked One of my coworkers brought me lunch today! Thank you S.K! I truly appreciate it! Donated blood A man atWest Haven train station was trying to pay for parking…and make the train that was pulling into the station. I told him go make your train…I’ll take care of your parking. Walked a pup at Meriden Humane Society,Woof! Bought my cousin shoes when she didn’t have money Paid for coffee at D+D in drive-thru Thankful for ESOP and afternoon ice cream out of the building. Brought in supplies