The Owners' Manual | Issue 14 | Fall/Winter 2018

EXAMPLES OF PUBLIC

OUTREACH & ENGAGEMENT Community Surveys Design Workshops Websites Social Media Pop-Up Events

Site Walks/Tours Multilingual Communications

IT IS ALL ABOUT TRUST. PUBLIC OUTREACH & ENGAGEMENT

Successful Public Outreach and Engagement during the planning process helps build TRUST with the public and communities to ensure the design team is listening and able to effectively capture their feedback and apply it to the Master Plan and Vision. The future development of OUR COMMUNITIES needs to reflect the current and future needs of its residents, stakeholders and partners. Public planning projects require the consistent collaboration between the planning team and the community to ensure a transparent process that aligns current project goals with future visioning. This collaboration needs to happen from beginning to end. The Public Outreach and Engagement Plan is a key element to all successful community planning projects and initiatives. Typically, the main goals may include raising awareness of key project issues and opportunities, educating communities and stakeholders of various project aspects and providing opportunities for public input and decision making. The appropriateness or extent of the plan should be flexible and accommodate the specific planning project. Not all outreach and engagement tools would be needed for all projects, however a selection of those tools most appropriate to the project and community could be most effective. A large-scale planning project might utilize a greater amount of outreach tools to engage its participants while a smaller scale project might simply pick one or two mechanisms to help with engagement.

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