The Owners' Manual | Issue 24 | Spring 2022

A recap of some of the best practices in Client Care from the Client Care Committee >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

We recently shared with you some tips about being a Team Player. As you may recall, this includes supporting one another and driving the project forward while initiating and embracing partnerships across the company. One point to emphasize is knowing when to promote understanding and respect for one another as well as being enthusiastic for the team’s progress and performance. What does this mean? Well, we’ve dug through the Client Care Catalogs, (we love alliteration), to search for a special story that when being a Team Player really came with some unexpected rewards. Sometimes, when we are in the thick of it, it can be difficult to see how the exhaustive efforts really pay off. We find ourselves sacrificing a lot, living on three square meals of caffeine, and dealing with sour personalities belonging to people that are approaching burnout. It’s hard. By sticking together, pushing the limits of your personal role on the project and lifting those up around you, we create an atmosphere of shared purpose and accountability. If you find yourself getting into a funk, reach out to your teammates. Asking for help is OK. Remember: Henry Ford once said “Coming together is just the beginning. Keeping together is progress. Working together is success.” Work hard, but don’t forget to play hard too. You deserve it. You are appreciated.